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Our customers and employees

Positive Customer Experience

The traveller is at the heart of everything we do. Through attractive and accessible airports, we create smooth, safe and inspiring travel experiences. Together with our partners, we enhance accessibility and strengthen the range of destinations available across Sweden.

Diversity, Inclusion and Equal Opportunities

Swedavia aims to be an inclusive workplace where everyone is treated with respect and given equal opportunities to develop. By embracing diverse perspectives, experiences, and competencies, we strengthen our ability to achieve our goals and shape the airports of the future.

All employees share a responsibility for contributing to an inclusive culture. Leaders have a particular responsibility to promote equal opportunities, engagement, and a sustainable working life. Our efforts are guided by anti-discrimination legislation as well as Swedavia’s policies and guidelines.

Swedavia takes a long-term approach to being an attractive employer, with a focus on competence development, leadership, the work environment, and employee engagement. Through collaboration and partnerships, we also contribute to positive societal development.

Read more about Swedavia’s mission on page 114 in: Annual and Sustainability Report 2025

Gender Equality and Diversity in Numbers

  Outcome 2024 Target
Gender distribution, all employees                   37/63*                            45/55**
Gender distribution, leaders                  36/64*                            45/55**
 Average number of employees                  2 840                              - 
Employees with a foreign background                  20,6 %                            *
* At least the same proportion of employees with a foreign background as the general population.
Employees (full-time equivalents): 2 840

*Proportion of women/men expressed as a percentage.
**Gender equality is considered to exist within the range of 45–55%.

Workplace environment

A safe, secure and sustainable work environment is a prerequisite for Swedavia’s operations. Occupational health and safety management is an integrated part of our daily work and aims to prevent ill health, accidents and workplace harassment.

All employees share responsibility for contributing to a positive work environment. Leaders have a particular responsibility to create the conditions for safety, engagement and sustainable working conditions. Through collaboration, we work systematically to promote health, job satisfaction and well-being.

Swedavia strives to be a workplace where people can develop, thrive and contribute to achieving the company’s goals.

Safety provides assurance

Safety and aviation security are the highest priorities in Swedavia’s operations. Through a systematic and proactive approach, we create safe and secure airports for passengers, employees and business partners. Safety is a prerequisite for airports to maintain their vital societal function and contribute to Sweden’s accessibility. Risk Management and Emergency Preparedness
 

Preventive Risk and Crisis Management

Risk Management and Preparedness

Swedavia takes a systematic approach to risk management, emergency preparedness and business continuity to ensure resilient operations. By identifying, preventing and managing risks, we strengthen our ability to adapt to change, handle disruptions and maintain critical societal services, even under challenging conditions.

Development of accidents and serious incidents

Flight Safety

Swedavia has a strong safety culture and works proactively over the long term to prevent accidents and serious incidents. Through systematic monitoring, collaboration with industry stakeholders, and the continuous development of safety practices, we strengthen flight safety across our airports. Read more about Swedavia’s mission on page 27 in : Annual and Sustainability Report 2025